EDI (Electronic Data Interchange)


EDI (Electronic Data Interchange) at Abbott Nutrition lets us work with our customers, vendors, and other trading partners to conduct a computer-to-computer exchange of business documents, using a standardized format. It’s a smart way to work together to help save money and time.

Here’s how EDI can help:


Replace Paper Transactions

Instead of preparing paper documents to send through the mail or by fax, our traditional EDI users exchange data directly between their computer systems and ours. With EDI, you can replace paper transactions with electronic transmissions to help save time, money and minimize the potential for error.

Process a Variety of Data

We currently process EDI orders for customers and suppliers; status and invoicing for transportation partners and additional documents rounding out the exchange of critical business information.

Other Important EDI features:


  • Allows for multiple-user accessibility
  • Handles large volumes of data and a variety of transactions
  • Uses value-added networks (VANs) or AS2 to provide access

Business Support Services

You will be contacted by Abbott Nutrition e-Commerce within 1 to 2 business days.

If you need immediate assistance, contact Abbott Nutrition e-Commerce at (800) 230-7677, 9 AM to 4 PM ET.

EDI Frequently Asked Questions


Non-Technical Questions and Answers

Please contact Abbott Nutrition Customer Service at 800-551-5838.

Please contact Abbott Nutrition Customer Service at 800-551-5838.

Yes, however, Abbott Nutrition will not utilize the price transmitted.

Please contact Abbott Nutrition Customer Service at 800-551-5838.

Please contact Abbott Nutrition Customer Service at 800-551-5838.

Please contact Abbott Nutrition Customer Service at 800-551-5838.

Please contact Abbott Nutrition Customer Service at 800-551-5838.

Please contact Abbott Nutrition Customer Service at 800-551-5838.

Please contact Abbott Nutrition Customer Service at 800-551-5838.

Technical Questions and Answers

PO Acknowledgements may take up to one business day to generate and transmit. If, after waiting one business day, you have not received your PO Acknowledgement, please contact us via our support page.

If your transmission was successful, please contact us via our support page.

Abbott Nutrition utilizes a web-based solution, EDI, XML, CSV and flat files. Refer to our Business to Business page for options and additional information.

EDI specifications can be found on our Specifications page. If you can not find an EDI specification, please contact us via our support page.

Please contact us via our support page.

Please submit an Existing Trading Partner Request via our support page.

Abbott Nutrition prefers to use AS2. However, we also utilize SFTP and Sterling as a VAN. For more information, please submit a request via our support page.

Please submit a request via our support page or for immediate assistance, please contact Abbott Nutrition e-Commerce at 800-230-7677.

Please submit a request via our support page or for immediate assistance, please contact Abbott Nutrition e-Commerce at 800-230-7677.

If you are still have a question, please contact us via our support page.